Helium Platform XT 2 Bike Rack
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Why We Like The Helium Platform XT 2 Bike Rack
Premium platform racks come in all shapes and sizes, but the Helium Platform XT 2 Bike Rack is one we recognize for its easy use and security. It makes it easy to travel with two bikes without frame contact, and its aluminum construction is highly durable for regular use. This rack is fully lockable to deter thieves, and the bike arms fold down for compact storage when the rack is not in use.
Details
- Bike rack for traveling with up to two bikes
- Ratcheting wheel loops quickly attach our bikes
- Aluminum construction is highly durable for regular use
- SnugTite stinger and locks for easy installation and locking
- Integrated release handle makes it easy to remove bikes
- Item #THUZ3JZ
- Bike Capacity
- 2
- Compatibility
- road, mountain bikes
- Locks Included
- yes
- Part Number
- 904011
- Claimed Weight
- 43.2lb
- Activity
- travel
- Manufacturer Warranty
- limited lifetime
Reviews
Q&A
Overall Rating
4.5 based on 60 ratings
Review Summary
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Selecting an option will reload the available reviews on the pageApril 1, 2024
Cheap plastic construction
This rack has left me stranded several times. The arms use plastic fittings that become brittle over time and break. I am currently warrantying this rack for the 3rd time in 2 years. The lack of basic replacement parts is also a drag. I use this rack to carry very expensive bicycles and I cannot trust it anymore. I plan to sell this rack when it's repaired so I can buy a higher quality product. Not what I expected from a rack at this cost.
Originally reviewed on manufacturer
March 15, 2024
Solid rack that doesn't contact the bike frame.
I needed a good rack for transporting my carbon fiber triathlon bike. This rack is better than I anticipated it would be. Very solid - no movement at all. Great locking features built in. I highly recommend this rack.
Originally reviewed on manufacturer
January 22, 2024
Excellent and Use with Confidence
Love this bike rack! Bought a Kuat; what a mistake. Returned and got this. My bike fell off the Kuat due to a wheel strap that broke while driving down the road and was ruined. This rack is 1000% better than the Kuat. I originally bought the single bike rack, and am now buying this 2 bike version. Can't go wrong with this rack.
Originally reviewed on manufacturer
November 26, 2023
Easy to use !
This bike carrier is so easy to use and the bikes are safe from rubbing on anything . They’re held in place nice and firm by the wheels. Now I have to find a cover to protect our Trek SLR 9 while on the road traveling to different states to ride and explore. Wayne
Originally reviewed on manufacturer
October 3, 2023
Slick rack
This hitch rack actually came with a good quality Allen wrench for assembling. It went together well, and I've used it quite a few times to great satisfaction. Super easy to mount bikes, and the XT model fits my extra large DH bike. Up to 52" wheelbase. Beautifully matches my Ioniq5 too!
Originally reviewed on manufacturer
September 15, 2023
Great rack and looks good
Bought this rack a couple of weeks ago and so far so good. so easy to load and unload bikes. Also very easy to put the rack on and off.
Originally reviewed on manufacturer
August 30, 2023
Very easy set up and use
I have been using the Helium Platform XT for close to a month. It is very easy to assemble, install on the vehicle and load and unload bikes. It is also very stable in the receiver.
Originally reviewed on manufacturer
July 31, 2023
Looks great, works OK, poor quality.
I am selling the Helium Platform XT after three years of use. It worked fine for the first two, but then two of the arms broke around the same time. I've used a lot of hitch racks, but this is one of the most poorly designed I've seen, and I'm not surprised it's falling apart. It's a pretty flimsy cable attachment inside the arms and they started to seize up after a while, and the only remedy was to buy new ones. One of the cable lock keyholes busted from its plastic casing and it didn't take long for the rack to develop a rattle while driving. I won't be buying Thule bike racks any longer.
Originally reviewed on manufacturer
June 30, 2023
Ordered Two Separately, Both Were Defective
I've owned other Thule products in the past and loved them, but this particular bike rack was delivered to me with manufacturing defects right out of the box. One of the six screw holes during assembly was not threaded--rendering the screw useless--and one of the arms did not connect/fit into the center console because the pin failed to line up. I returned the product and was sent a replacement. Sure enough, the new unit had the same issue regarding the pin and hole not lining up. Thule used to be know for designing quality products, but after two attempts this is simply disappointing. I would recommend looking elsewhere.
Originally reviewed on manufacturer
June 20, 2023
Very expensive and very disappointing
I will start by saying that I’ve owned 4 Thule bike racks in my life and just finished camperizing a van with bars and a pod, so have been completely satisfied until I purchased this bike rack. The hand grips which releases the arm that holds the wheels in place are plastic. In the winter it took my husbands full grip to squeeze them (he had substantial strength) and I can’t budge them below 0 degrees. The arms “lock” in place on the wheels, but 2 of them randomly come loose allowing my bike to flop around. One of the bolts on the arms wiggled completely off (which was protected by a plastic cover, also fell off) so on a trip, one of the arms was completely useless, ultimately meaning that I could only carry one bike. Very expensive for a very disappointing product.
Originally reviewed on manufacturer
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