My seven year old son's previous coat became too small so in a crunch, we tried out this website to order a coat. I received it and within the second time of him wearing it, the zipper split. When attempting to exchange the product, I was informed that I had to either send the faulty coat back and then wait for the replacement (leaving him without a coat for days), or purchase a new coat and then send the faulty one back and wait approximately two weeks to receive my money back. With neither being an option and with no better option presented to me, I have decided to purchase a new coat elsewhere and just receive my money back for this faulty coat. The customer service rep offered to help me find a "more durable option" stating that Columbia offers the best discounts, however, they do not offer the best quality. Not exactly what you want to hear on your first time purchasing from this site.

I bought this coat for my son as an early birthday present before we got snow. It's well made and looks very warm, like all Columbia coats we've owned. The only thing is that the torso runs much narrower than other Columbia coats I have purchased for him. So even though the sleeves are long enough, I am returning for the next size up so that hopefully it will fit next winter too.

I grabbed a couple of these for my nephews who were visiting here in Utah for Christmas. They needed something extra warm as they are used to the warm winters down in Phoenix. The 240 grams of synthetic insulation pulled through. They played in the snow frequently and never seemed to get too cold!