Altra

Torin 5 Running Shoe - Men's

DO NOT BUY-GARBAGE!

Familiarity:

I've used it several times

Size Bought:

12

Height:

6' 4"

Weight:

225

I called and spoke to your service department about how disappointed I am with the quality of the Altra Torin 5 running shoes that I ordered. When I got them I only wore them 10-15 times before the webbing was ripping off of the shoes. I never ran with them, as I am not a runner. I stopped wearing them after about 20 uses. They are comfortable and I do like the larger toe box but the overall quality is terrible and I was afraid that they would literally fall apart if I wore them any longer. I set them aside and have been loving the Salomon Ultra Glide Trail Running Shoe and I continue to wear them regularly to this day. They look and feel brand new. After speaking with several friends about their terrible experiences with Altra shoes I did some research and this model appears to have thousands of terrible reviews with similar problems that I have with my shoes. WHY ARE YOU STILL SELLING THEM! I was told by the Backcountry customer service representative that my shoes are still well within their 1 year warranty and that I would be refunded the full price that I paid for the shoe which is $104.96. I fully expect this to be honored as these shoes are clearly a lemon. I was told to attach pictures as I will. Had I worn these shoes any longer I’m sure they would’ve completely ripped apart. What pair of so-called running shoes can’t handle walking around in less than 30 days of wear? Attached are the photos that you asked for. I asked for a prompt reply and refund. Please discontinue selling this terrible product.

Some of the most comfortable everyday shoes I've ever worn

I wore these shoes into the ground! They were my everyday shoes for two years, the first pair I'd found that didn't restrict my pinky toe. The inside heel wore pretty quickly, but I was able to patch it.

Love it but falling apart

I love this shoe but unfortunately the soles are falling apart! This is my second pair - returned the first pair for the same reason and hoped it was a one off but the same thing happened to the second pair. Really disappointed.

I would try a different shoe. Not a good choice

They are peeling apart after about a month of use. No running, just daily wear at an average job.

hate the tongue

I jave had the previous version of the torin and loved them so i bought version 5. The tongue is painful. Hopefully it breaks in. Please don't use this tongue anymore. Did you even do wear testing?

Size 15 is not the same 15 as Lone Peak

After about two years in a pair of loan peaks, I pull the trigger on these. Fit and finish was awesome, but after my first 20 minute walk, I realized my toe is rubbing up against the front, even though it's the same size as my other pair of Altras. The cushion is great. The heel cup is great. However, the sizing is not equal across-the-board it seems. Add a half size up in these is my suggestion.

Poor quality and they don't honor warranty!

I bought these for walking. They had less than 6 months of use (due to surgery and summer/ Birkenstock season). I was told it was "wear and tear" and not covered. If you want expensive sneakers that will tear with 6 months of use, these are them! Truly disgusted/disappointed...

Tore away from sole well within warranty!

I bought these for the wide toe box and zero drop. I use them for walking. The fabric/mesh is tearing away from sole well within warranty so I've filed a claim.

Great shoe, except for the tongue...

This would have been a 5 star review if not for the tongue. I started using these during winter, so my socks have been stopping the tongue from slicing into my ankle. Hopefully it will soften up before the weather gets warm...

Quality Is Trash And They Won't Honor Their Warranty

This is my 3rd pair of Altra Torins and I be observed a sharp decline in quality. If you're looking at Altras for the large toe box and zero drop (neutral) try HOKA Bondi. I used my first pair for more than 600 miles. My second pair didn't hold up long because the heals tore within 50 miles but I still used them for about 200 miles. Pair #2 also had a lacing design that would cut off the circulation in my foot because it was designed to tighten, instead of loosen, as you run. I purchased these in February of 2022 and they failed by January of 2023. I ONLY for running and they held out for less than 70 miles before they tore. Altra claims to have a 300-500 mile warranty but when I filed a claim, they claimed this was due to "wear and tear." If I sold running shoes made out of toilet paper, I could call any shoe failures "wear and tear", despite the fact that my design is flawed. The other reviews about the tongue design is also a huge issue. I still have a scar on the front of my ankle from the tongue tearing the skin off on my first run, which was only 3 miles.