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When strength is essential.
Begging you to drop into chunky, rock-strewn sections and launch off everything in sight, the Santa Cruz Reserve 27 27.5in DT 350 Boost Wheelset is designed to take a serious beating out on the trail with its reinforced bead and spoke nipple interface. In fact, Santa Cruz designed their Reserve Wheels to be the strongest carbon hoops on the market through extensive research of critical failure points, going so far as to redesign the impact testing protocol used on traditional carbon rims.
Instead of replicating the pothole-like impact test used on traditional carbon rims, Santa Cruz developed their very own testing procedure that simulates one-sided impacts that normally occur when a rider lands on a square, protruding rock after getting airborne. As they began testing leading manufacturer's carbon wheels, it became readily apparent that most carbon wheels not only broke along the expected bead, but they also failed along the spoke nipple interface, due to the drastic increase in spoke tension as the wheel flexed upon impact.
To mitigate these breakage issues, Santa Cruz beefed up the rim bead, increasing its thickness by one millimeter along each side for improved resiliency when you're thrashing the living hell out of these wheels. The design engineers at Santa Cruz then fortified the spoke holes with square-shaped reinforcements you can visibly see, which protect the spoke nipples from suddenly pulling through due to harsh impact. Although Santa Cruz isn't the first company to reinforce a carbon rim's high-stress areas, they're one of the first to offer a lifetime warranty, so long as you actually break them out on the trail.
It's worth noting this particular Reserve 27 Wheelset is laced to DT Swiss 350 Hubs for outstanding reliability and relatively quick engagement with its 36-star ratchet system. The rim's 27-millimeter internal width provides optimal support for your average trail tires, ranging from 2 to 2.5 inches. J-bend spokes and mechanical lock nipples make for easier replacement, should you break a spoke or nipple when you're away from home. Please note, they're available in Boost spacing only.
- Designed to be the strongest carbon wheels on the market
- Meticulous carbon lay-up optimizes strength and stiffness
- Reinforced spoke holes prevent pulling through upon impact
- Thicker beads provide reinforcement from heavy blows
- 27mm internal rim width supports 2.0 to 2.5-inch tires
- DT Swiss 350 Boost hubs for outstanding reliability
- J-bend spokes, mechanical lock nipples for easy replacement
- Santa Cruz backs the rims with an impressive lifetime warranty
- Item #SNZ00FW
- Q & A
Industry leading warranty
- Familiarity: I've put it through the wringer
I've been hammering a pair of these wheels for a year now and they have been great. They are stiff enough to track straight through rock gardens, hold the perfect line while cornering hard, and yet, they are some of the most comfortable carbon wheels I've ever ridden.
I've tested these wheels on some of the roughest tracks around Utah and the West and they have taken a beating. Countless times I have cringed at the noise of rocks pinging off carbon and yet these have remained true and only shown signs of cosmetic damage.
Now to the warranty. Santa Cruz offers a lifetime warranty on their wheels. This is great but the biggest gripe most people have with warranties is the turn-around time it takes from submitting the claim to when you have a new rim in hand. Santa Cruz heard their customers loud and clear and has made it a point to have the quickest turn-around in the industry. How do I know this? I recently smashed my rear wheel and cracked the bead. I submitted a warranty claim along with a few photos of the damage and waited to see what would unfold. Within a few hours I had an email back from Santa Cruz saying they had a replacement wheel on the way to me with a return label included for me to send the broken one back. I had a new wheel in hand 48 hours later. That's right a new wheel! Not just a rim that I needed to have laced to my existing hub. I can say without a doubt this was the easiest warranty claim I have ever submitted for any product I've owned. If I could give these wheels another 5 stars for the warranty I would.