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April 24, 2018
Not as described
Just received this in the mail yesterday and it was about 1/3 of what was actually shown here. Iâm normally very impressed with backcountryâs product descriptions, and this is the first time (after many purchases) that this happened. Very disappointing considering how much it cost - I was expecting a lot more. The picture shows what you really get.
April 27, 2018
Hi Tania! You're right, our product image is definitely wrong. I apologize, and we will be getting the right picture and description posted. In the meantime, I'll email you return/exchange/refund options so we can get you exactly what you want. Again, I'm so sorry for the inconvenience. We'll make it right!