- Q & A
Hanger - Superlight/Juliana 3.0/Nickel
- Familiarity: I've used it once or twice and have initial impressions
I ordered 2 of these. At first glance everything seems fine. Santa Cruz sticker on the bag, 2 screws included and looks exactly like the hanger on my 2010 Superlight. It wasn't until I attempted to install one of these that I found the hole for the derailleur screw must have been tapped crooked. I am certain that it was not cross-threaded, but when tightened up the derailleur did not sit flush with the hanger and only contacted in 1 point on the edge. I tried the 2nd hanger (I bought 2) and it had the same problem only not quite as bad. I imagine these must have been factory 2nds because in all other ways they seem exactly like the original. I suppose they may work in a pinch to replace a completely broken hanger, but it visibly cocked my derailleur out of alignment quite a bit. I didn't even attempt to shift through the gears. I contacted Competitive Cyclist and they are sending 2 more, however they are not able to check them before they send them. I will try to remember to update this when they arrive.
Update: Competitive Cyclist sent out 2 more and a FREE return shipping label. Of the 2 new ones, one was perfect, the other was close enough. Check what you get, if it's not right, the excellent customer service will probably make it right. Still 2 or 3 starts for the hanger, but 5 stars for customer service.