wasabiwrote a review of Osprey Packs Koby 20L Backpack - Kids' on December 18, 2016
Familiarity: I've put it through the wringer
Perfect sized backpack and very breezy back panel & shoulder strap. My kid really loved it...until the mesh pockets on the side and front started to wear. Before the year 1, the mesh were torn. I sent the pack back to the Osprey, they sew it back together by hand, was very poor quality to say the least. When I questioned, their reply said that's best they can do.
Year 2, the hand sewn pockets are ripped, and holes are widening rapidly.
For kids backpack Osprey should use more solid nylon material. We put water bottle, light cloth, and maybe headset in that mesh pockets, yet they rip!? I must say I was really disappointed to say the least and I have decided to buy backpack from Wallmart next time, at least I know I pay 1/3 of Osprey costs and I won't be so disappointed.