mjwwrote a review of Ruffwear Cloud Chaser Dog Softshell Jacket on November 12, 2013
Familiarity: I returned this product before using it
Based on the sizing info on this website (measuring neck width and length of body), I ordered a small. However, when I got the jacket it didn't fit my dog at all... I looked at the sizing info on the tags, it was completely different, using chest girth to determine size. Based on the tags on the jacket, I should have ordered a medium. Now I am losing money on return shipping for an item due lack of correct sizing information on the website. The jacket itself is nice, kinda thin but very well thought out with nice attention to detail.