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Kathy R.

Kathy R.

Kathy R.

Kathy R.wrote a review of on January 7, 2011

5 5

Bought these for a Christmas gift for my son's girlfriend. Ordered a small (her usual size). Fortunately, she opened them the day before Christmas Eve and tried them on. They were way too tight, she could not even wear pants underneath. She needed them for a ski trip on Christmas day, so I jumped online and quickly ordered a Medium. I received an email within a half hour that they were shipped and would be arriving the next day! They were there on Christmas Eve and she was happily skiing warmly down the slopes Christmas Day! I can't say enough about the customer service at backcountry.com. Amazing! I sent the size small back and received an email that my account has been credited. Thanks backcountry.com!

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