Jeremy E.wrote a review of Salomon Quest 4D 2 GTX Backpacking Boot - Men's on September 12, 2016
Familiarity: I've used it once or twice and have initial impressions
Fit: True to size
Not what they used to be, and that goes for both Salomon and Backcountry.com. Ive been a customer of Backcountry.com for over 13 years. Too bad the service has gone downhill. I guess they got to big to care. These boots fell apart within the first two months and I didn't even get them wet yet. Called customer service twice, I was referred to the warranty dept. 5 days later still no response. This is my 4th pair of Salomons, the others lasted me at least 12-14 months. I backpack about 600 miles a year, I guide trips, and do many solo treks. I spend about 70 nights a year in the backcountry and have referred so many people to these boots and to Backcountry.com. Not anymore. $240.00 pair of boot where the soles stayed on for two months and 3 backpacks! Thanks Backcountry.com and Salomon. I was a very loyal customer and preferred to shop here rather than REI but I guess not anymore. Your customer service isn't what it used to be.