Very well made boots, the heel hold is the best of any boot I have tried on (great if you have problems with heel lift, like I do). The Fusion outsole really is smaller than other boots, I wear a size 10 and can fit them into a s/m binding no problem. The lacing system is a breeze and lets you customize the fit with the, uh, locking lace guide things. That said, this boot is definitely soft, considerably more-so after breaking it in when compared to trying it on in the store (to me it felt decently stiff in the store, but after 10 min of wearing it it softened up a lot). The shock absorption is less than other boots in this price range due to the minimized outsole design, but is still cushiony enough to stomp big landings. These boots do not stretch out as much a most other boots, after 3 days of hard riding they had maybe stretched out 1/4 of a size, so don't buy them too small thinking they will pack out b/c they won't...That said, if you want a soft boot with incredible heel hold and small profile to reduce heel/toe drag, then this boot is the best out there.