bill.byrne1370340wrote a review of Ride Insano Focus Boa Snowboard Boot - Men's on February 23, 2015
Familiarity: I've put it through the wringer
After two seasons I started having extreme ankle pain. Turns out it's the lower cable that tightens via the wheel on the outside of the foot. There is a wire, housed in some sort of metal sheath, that goes from where the lace leaves the tongue area and then travels from the medial section of the foot, around the calf, to the dial on the outside.
That sheath is now pulling away from the liner and digging into my ankle. J-bars, pads, etc. aren't helping. Looking for some flexible plastic shims I can insert to try to prevent it. Otherwise, they're toast.
Wish i bought these from Backcountry, but they were a gift from elsewhere, otherwise they'd have come through with something for me.