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Sang S.

Sang S.

Sang S.

Sang S.wrote a review of on January 8, 2019

1 5

Familiarity: I've used it once or twice and have initial impressions

I ended up ordering two pairs because I found out that these shoes run about a whole size bigger after I ordered my first pair. I ordered 8.5, and received 7.5 in the box labeled with 8.5. The other pair I ordered with two day shipping arrived 10 days after I ordered. I tried to chat with at least two people at Backcountry, and wasn't offered any apology or explanation. I didn't get the shoes when I needed them because of their poor service, and wasted my time trying to sort out what they messed up.
The boots do run a size bigger, but otherwise work well for short hikes in snow.