Michael D.wrote a review of Thomson Dropper Seatpost on November 1, 2019
Familiarity: I've used it several times
Purchased new. Sticky from the get-go. 5-7 mm left in the 100 mm post at full extension. I contacted Thomson and was told I should send it in as it could be a pressure issue. They sent me a reconditioned replacement. That on arrived. Same issue. Contacted Thomson and same guy told me the amount of sticky, non-exteded travel I was experiencing was within tolerances. Whoa! I could have avoided the unistall and install of the post and replacement had they taken that weak position originally. I am bummed because the experience soured my feeling toward the brand, and I have had nothing but Thomson stems and posts for 20 plus years. :-( The company has a history of making aerospace components and prides itself on accuracy and precision. 5-7 percent travel tolerance is not accurate, nor precise.