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Lauren F.

Lauren F.

Lauren F.

Lauren F.wrote a review of on December 9, 2019

1 5

Familiarity: I returned this product before using it

I haved been eyeing these shoes for over a year and was thrilled to see them on sale, as I am a teacher and only dream of affording Sorel on a regular basis. I was so excited I set aside money and finally ordered the camel Joan of Arctics. They arrived today and I opened the box and immediately noticed that rather than the inside tissue paper being folded and arranged all nicely, and the shoes being wrapped up like new shoes usually come, the tissue paper was all torn and mangled around one of the shoes. The inside box insert was removed and was dirty and sliding off the box. The shoes themselves are worn, have marks all over them, one of the shoes has a dent in it, the bottoms are dirty, and one shoe came with the wrong insert inside shoved in there at an awkward angle and the other shoe came with a bunch of paper towels stuffed inside. I am apalled and beyond words disappointed. Will be sending these back immediately.