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Kyle S.

Kyle S.

Kyle S.

Kyle S.wrote a review of on September 30, 2018

2 5

Familiarity: I've put it through the wringer

I bought a set of these wheels last April. I can't say that I am impressed. I have ridden them for 1.5 years now and have had numerous problems. The Mercury branded hubs are not very good. The first rear hub I had was constantly slipping and would not engage. I had them replace the freehub I think twice before I sent the entire wheel back to get the hub replaced entirely. Overall Mercury was willing to work with me and took care of me as best they could. The rear hub has been much better since they replaced it but it is starting to act up little. Getting loud pings as it engages, very similar to what was happening before it stopped engaging previously. The big issue now is that I am constantly breaking spokes. I am finally to the point where I am paying someone to re-lace the entire thing. I am also going to ditch the Mercury hub for a much more reliable DT Swiss hub. I do ride a fair bit but I also have other bikes that I split time on so I was hoping they would have lasted me much longer. After they replaced the hub and rebuilt it for me I think I have around 600 miles before I started having issues again. Overall pretty disappointed with them over the long term.