Kathryn C.wrote a review of United by Blue Market Tote on March 20, 2016
Familiarity: I've used it several times
Bag is great. It is the first bag I reliably take the the grocery store. The size is nice -- allows for a good amount of groceries. It is a little larger than a typical canvas grocery sack. Mostly it is taller.
The shoulder strap is ridiculous. The leather pad does not fit over the adjustment hardware and the swivels don't swivel. If you need to shorten the strap, you cannot use the leather pad. Since the bag is taller than typical, you kind of need to shorten the strap -- if I adjust the strap to use the pad, the bag hits behind my knees. So, my shoulder pad is useless. I will probably cut it off.
Regarding the swivel hardware... It is tight -- so tight it won't swivel. You can twist the strap 360 degrees and it still won't swivel. So when put the bag over your shoulder the strap gets all twisted up and you have to fix it by hand. Since you can force twist it with your hand, I am hopeful that it will work itself out.