Sau ching W.wrote a review of Rome 390 Snowboard Binding on February 23, 2009
Got the shipment on friday afternoon on feb 20, after opening the box i found out that was a wrong binding. So i called the customer service right away and the lady(sorry forgot her name) said she will arrange an immediate next day air and ship it to me. the very next day afternoon, BOOM correct binding arrived at my door.
I will give 6 stars for the customer service:)