Carriewrote a review of The North Face Thermoball Utility Mid Boot - Women's on January 9, 2017
Familiarity: I've used it several times
Fit: True to size
These boots are very comfortable on my feet. I feel they are true to size. I usually wear anywhere between 10-11, and I ordered these in 11. They fit well with enough room for thick socks. The tread on the bottom is great, and the boots don't easily slip on ice, snow or wet floors. The laces are easy to loosen and tighten, and I can usually slip the boots on and off without untying them.
The main problem I have with these boots is that they don't keep my feet warm in cold temperatures, specifically when walking in snow. During times when I'm walking in less than an inch of snow, they seem to keep my feet warm enough. However, if snow gets on the top of the toe of the boot, I can feel the cold coming through to my feet. I wore them for 2 hours out in the snow (temp around 10 degrees and I was wearing wool socks) and my toes were frozen when I came inside. For this reason, I do not recommend this boot.
Update: No matter how thick my socks were, my feet were still cold in these boots. They performed so poorly that I ended up returning them. Thanks to Backcountry for a smooth return process! :)