Ordered this shoe, and I got it 2 days later. Excellent service backcountry! However, i followed the north face's recommendation and ordered it one size down from what I usually wear (size 12 Nikes). Big mistake. The fit was too tight. So i just gave it to my father and decided to order another one. Too bad the color and size that I needed were gone. Shoe is so great I ordered one from the north face website. Backcountry definitely gives a better service; almost 24 hrs later and the north face haven't shipped my mule yet. In addition to free shipping and rarely any tax, I would always recommend going the goatworthy route!