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Don't count on SteriPEN Technical support! :(
Hydro Photon SteriPEN Adventurer Handheld Ultraviolet Water Purifier
July 9, 2008
I hate this product for one reason only. Terrible support! My SteriPen died on me during my last camping trip. It just flickers and wont complete a full cycle. Changed the batteries, etc. I left 7 voicemails and have sent 4 emails to SteriPEN support....and still NOTHING. The company SUCKS and I wll never buy another product from them again. The sales dept and support are in different buildings, so calling sales for help is USELESS. STAY AWAY
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