Reviews by User: (1)

My wife and I both purchased medium duffels. Initially we found the bags to be good size and with what appeared to be quality construction. We just returned from our first major trip and experienced two problems. One minor one a little more serious. Minor: the bags zipper closed with a generous large YKK zipper (thank you TNF). The zipper has a cord that runs through it with a plastic tab holding the cord ends together. This makes the zipper easier to grab and provides a longer grip point when pulling the zipper. On the second day of travel the plastic tab broke and the cord fell out of the zipper. I'd suggest TNF use a longer piece of corded material or a flat stitched piece of cloth (like narrow gauge climbing webbing) and do away with the plastic tab that failed. Major: during a layover my wife and I shouldered our bags as backpacks and headed for the next terminal to continue our trip. Within minutes we both started to notice neck fatigue. Within 30 minutes we both had to stop and put our bags down every few minutes thereafter despite making multiple strap adjustments. Our packs were not too heavy by our standards (23lbs and 28lbs).We both examined our packs and came to the same conclusion - the upper attachment points for the shoulder straps are placed very close together on the bag and pinched our necks severely. This is a shame as there is plenty of room along the top of the bag and this problem could have been solved by moving the shoulder strap attachment point out a couple of inches. Otherwise, we agree with all the positive posts for this bag. We really want to love this bag. However our experience was painful enough that, unless my wife can remove and resow the shoulder straps, we'll return them.