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Exceptional Customer Service
Roxy Leather Tuscadera Pant - Women's
January 18, 2008
Great product! Outstanding service! I ordered these pants in late Nov for my daughter for Christmas. When wrapping them the week before Christmas I realized I ordered the wrong size. I could not find the return form and dreaded what hoops I would have to jump through to fix my mistake. I sent an email to customer service rep and explained my predicamnet and received a promt response including a big 'no problem', instructions on how to send the pants back and an authorization to do so. The right size pants arrived in time for Christmas! Excellent customer service!
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