Don't count on SteriPEN Technical support! :(

By Beanz Ranked #539 - Trail Running Hydration July 10, 2008

I hate this product for one reason only. Terrible support! My SteriPen died on me during my last camping trip. It just flickers and wont complete a full cycle. Changed the batteries, etc. I left 7 voicemails and have sent 4 emails to SteriPEN support....and still NOTHING. The company SUCKS and I wll never buy another product from them again. The sales dept and support are in different buildings, so calling sales for help is USELESS. STAY AWAY

View Details: Hydro Photon SteriPEN Adventurer Handheld Ultraviolet Water Purifier

Helpful Votes: 3 Yes