Follow up on 'GOOD PRODUCT (but could be a little better)'

By BC-GUY Ranked #69 - Sunglasses March 10, 2008

I wanted all to know that I found my lost Thresholds with the problematic stems - on the ground and in the mud where they must have fallen out of my pocket 2 months ago. I cleaned them up a bit, and sent them to Smith under their 'lifetime warranty'. To my surprise, I received a new pair in less than a week - no questions asked. My new Thresholds appear to have very solid rubber coatings over the wire stems, and I don't see any potential problems. I also recieved a new case, and new set of lenses, even though I didn't send the old ones back as they are still in good shape. Thank you Smith Optics for your excellent lifetime warranty, and unsurpassed customer support!

View Details: Smith Threshold Sunglasses - Interchangeable

Helpful Votes: 0 Yes