Double Moon Boot Treck (A new title to "Boot Scoot Boogie"!

By Mavis Ranked #612 - Women's Aprés Boots January 16, 2008

Re: order #3186340

Well the first time we ordered the moon boots, we got the wrong color and style (and late for Christmas because of an email that went to my junk from the Order Anlysis dept.) When we finally received this wrong order, we called to rectify the situation and the guy (sounded young) was absolutely great, emailed us a new ship label and immediatley sent out the correct style and color of boots. However, though the style and color were right, the size ws wrong...one size bigger than what we had originally ordered. This time we were told we would have to pay to ship this pair back (Brie), which I don't mind doing but this makes my Christmas present more expensive at no fault of mine.
On a better note, I'd like to mention that I got a great email from Amy in regards to the first order not arriving at Xmas. She went the extra mile to tell us what her mom used to do when she didn't have one of her kids presents under the tree yet...it was way nice of her! At any rate, once we get the boots I'm sure we will have nothing but good to report!
I'm not sure from the last correspondence if you guys are waiting for the boots to return before you send the right ones out?...I haven't received any info stating you have shipped them out.
I have not yet shipped the ones on my end back, as I just received them last night from my daughter. She lives out of town and we do not see her regularly. So it's not too late to send me a ship label if you change your mind.

mblanchfill1@hotmail.com

Please let me know what's happening if you can...Thank you much. (or send this on to someone who can).

Mavis

View Details: Tecnica Moon Boot Bomber - Women's

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