Hipthong sandals need refinement

By Sandal wearer Ranked #738 - Men's Technical Sandals July 11, 2007

As always, BCdotcom came through on shipping quickly, as usual. On the first pass, the sandals were a size too small (I wear 10.5 size, and they only make the sandals in whole sizes), so, back to BCdotcom for an exchange that went off without a hitch, and was handled very quickly. When I received the larger size sandals, it quickly became apparent that Chaco needs to do some refining of their sandals. The size of the foot bed was proper, but the webbing that goes between the toes was long enough for toes the size of cucumbers! As a result, the strapping that can be tightened created a fulcrum effect with the toe strap portion of the sandal flopping around loosely. Not wanting to lay this on BCdotcom again after their quick exchange with the previous pair, I remedied the problem with needle and thread, taking up the slack in the webbing that goes between the toes with a bar-tack type seam added. The sandals are now comfortably snug on my feet, and fit well. Chaco needs to figure out how to make this problem easier to deal with, not sure how they'll do it though. Overall, good quality and workmanship. They just need to do more sizing analysis on actual feet of people, not Bigfoot, as seems to be the case with my sandals!

View Details: Chaco Hipthong Sandal - Men's

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