"Looks great but poor Thule Q.C." - Review of Thule Transport T2

Man, this would be a great rack if I could actually get one that was complete! The service from this site has been excellent but the first rack I was sent was missing parts and the second one had broken parts. Thule customer support is some of the worst I have encountered. So, 5 stars to this site and 1 to Thule. This sucker is reasonably heavy but manageable.
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