"Get your act together North Face!" - Review of The North Face Catalyst 60 Backpack - 3350-3950cu in

The Cataylst pack is fantastic and performs exactly as advertised. Loaded with 55lb, for the first time I was able to walk rather than plod up a 30 degree pitch and with absolutely no hip stress (I currently own an Osprey Cresent). I would love to have this pack. So what is the problem? The North Face refuses to provide dealers with different size hip-belts and shoulder harnesses for a proper fit. The large torso pack has a 36in minimum waist hip-belt and an overly long shoulder harness which together probably fits about 1% of the backcountry public. I have a 33in waist and need a 20in+ torso length pack. This arrogance on the part of TNF typifies a company in decline.
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