Gear Review
Nice sock but...
By kat5362639
Ranked #42 - Lightweight Hiking Socks
January 26, 2012
When I received this pair one had a hole in the toe seam (looks like the machine failed to grab both sides of the fabric). I figured I'd just exchange it for a non-defective pair but upon checking out "How Do I Return Or Exchange An Order?" step #2 states, "When you create the RMA, you will have the ability to print a pre-paid UPS return label for $6.99. The $6.99 will be deducted from your refund on the item(s) that you have returned." So...for a pair of socks that costs $10.93 ($10.93-$6.99=$3.94)it looks like I just have to suck it up and get out the old sewing kit. :(
View Details: Bridgedale Trail Diva Sock - Women's
Helpful Votes: 0 Yes
Change me.




1 Comments Last Reply: January 27, 2012 By: kat5362639
Update: Backcountry emailed me and offered to let me keep the defective pair of socks in addition to sending me a new pair free of charge. Thank you Backcountry!
Helpful Votes: 0 Yes