Gear Review
Therm-a-Rest NeoAir Sleeping Pad
Item #CAS0503
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0 in Stock
Oh Well.
By Jim Saunders
Ranked #114 - Lightweight Sleep Pads
May 25, 2010
Great until your butt touches the ground at 3:00am. Mine leaked. I got it from REI due to a gift card for Christmas and I hope to take it back but not likely to get a replacement like BackCountry... It is an air mattress and I kind of expected it to leak but have only had it about 6 months and used it less than 5 times. I am pretty careful with it and have always used a sheet of tyvek under it.
View Details: Therm-a-Rest NeoAir Sleeping Pad
Helpful Votes: 4 Yes
Change me.
5 Comments Last Reply: March 4, 2011 By: Jim Saunders
REI replaced at no cost. I have been using the new one for about 6 months now. Still careful. Sounds like mine would have been delam as i put it in a hot tub of 70 degree water for 20 minutes could not find even a pin hole anywhere. As I said in the original, I am pretty careful with my gear. Still happy with everything but price but sleeping through the night is worth it.
Helpful Votes: 0 Yes
REI has a 100% satisfaction guarantee. In all the years I have been shopping with them, they have never questioned any of my returns. That policy, just like the one here at BC, is why I pretty much buy all my gear from those two places. Outfits like Sport Chalet won't take anything back after you have clipped the tags off, which just doesn't work for outdoor gear. There is no way to know if something is going to work until it's field tested, at least in my opinion...
Helpful Votes: 0 Yes
Return it to REI or send it in to Cascade Designs. There are a lot of NeoAirs with delamination problems. In these cases, the problem isn't a puncture, but that air is leaking out of a seam. If the problem is related to this, CD will send you a new one, no questions asked. If the NeoAir is leaking because of small hole, they will consider it your fault but repair or replace it for a $20 fee. Sort of the price you pay for having such overengineered bit of lightweight gear. If you want to avoid the change in pressure from the temp differential between your lungs and ambient, make sure to top it off an hour or two after initially inflating it. You can also use a pump to fill it- I use a simple pump out of garbage bag and rubber band on backpacking trips, fills a pad like the NeoAir in 1-3 bag fulls of air.
Helpful Votes: 2 Yes
swap it out for a new one. It has a lifetime warrantee. there is always some pressure decline since you fill it with warm air from your lungs and overnight the pressure drops but if it's leaking it will be replaced no charge. Remember tires drop 1psi for each 10 degrees.
Helpful Votes: 0 Yes
Mine leaks as well and i am hoping to return it, i have used 6 times and it has gone flat each time before morning
Helpful Votes: 2 Yes