This iS NOT the NEWPORT - It's the NEWPORT II with Velcro - Wrong description and photo

By megan.kell1908537 Ranked #231 - Kids' Footwear April 9, 2010

Backcountry has this wrong. The photo and description clearly indicates NEWPORT. But like the customer who commented here before me, the sandal is actully the NEWPORT II, which is KEEN's NEWPORT with both bungee pull AND VELCRO. I did not want the sandal with VELCRO as my 11 year old is too old for VELCRO and it's not comfortable. Because of the previous customer's comment about receiving the wrong shoe,I checked via the CHAT option with a Backcounty CSR about this product and was told that someone in their warehouse checked the shoe and it is the NEWPORT. I asked if it had the VELCRO and was told, nope, the sandal was the NEWPORT, NOT th NEWPORT II.

Well my son's sandals arrived today, and it is the wrong shoe - the NEWPORT II.

Backcountry PLEASE update your website and I expect to be credited for the shipping to me and the return since you have falsely advertised this product.

View Details: KEEN Newport Sandal - Youth

Helpful Votes: 0 Yes