Cap separates - can't open the bottle!

By taiguy Ranked #399 - Water Bottles November 13, 2009

Used for a short time and then found out I couldn't open the bottle anymore because the plastic cap had separated from the metal cap piece and it just turned in place. Upon further investigation, 3(+) people have mentioned this in the reviews. Here is video I took of it. http://www.youtube.com/watch?v=x3VrxWDJKSw

The product gets a single star (a water bottle that's impossible to open???) but another star is rewarded for excellent customer service. Rich F was very easy to work with and immediately sent out another bottle for me... hopefully this next one is better.

View Details: Backcountry.com Goat Klean Kanteen - 27 oz

Helpful Votes: 1 Yes