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Smith Variant Brim Helmet

Item #SMI0642 | 401 in Stock
3 Star Rating

Cool piece but Smith's warranty sucks.

By Ranked #500 - Helmets October 21, 2009

I got this helmet last winter because I wanted a bucket cover that had a visor on it. Well the visor ended up breaking after only owning the helmet for two days. I tried to get Smith to replace it and they wouldn't. Smith wouldn't even let me buy a visor to repair the helmet myself. Smith's customer service was not professional and acted short and rude with me. A $180 helmet became a piece of ugly junk in two days. If you wear a helmet for a reason other than looking cool, don't go with a Smith visored helmet.

Helpful Votes: 0 Yes | 0 No

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1 Comments Last Reply: November 12, 2009 By:

By: November 12, 2009

Smith Warranty Department DOES suck. They are really awful at returning emails and phone calls. HOWEVER, Backcountry is awesome and should replace your helmet, no questions asked. Smith, I love your products but you should FIRE your Customer Service Rep because he or she is CLEARLY not doing their job. Backcountry, you're awesome, as always.

Helpful Votes: 0 Yes | 0 No

Tech Specs:

Material:
[Outer Shell] ABS; [Inner Shell] polycarbonate; [Liner] X-Static 
Ventilation:
Regulator (3-stage adjustable) 
Adjustability:
HFS (slidelock in back); slidelock chinstrap 
Weight:
18.5oz (530g) 
Recommended Use:
Snowboarding, skiing 
Manufacturer Warranty:
Lifetime 

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