Very disappointing...

By Jill Ranked #2054 - Women's Fleece Jackets April 8, 2009

I got this jacket about 2 months ago with some Christmas money I had received. At first, I loved it. Very warm and soft. Now that I have had it for 2 months, the silken fleece is matting up on the front and bottom of the jacket. It went from being a pretty jacket to a tacky looking jacket in no time! I had my doubts about how this would hold up when I bought it. TNF customer service has been miserable to deal with. They want ME to be responsible for costs of repair/replacement!!! I will think twice about purchasing from TNF again, and will NOT get this jacket again, ever! Should have went with the Khumbu. It is a little cheaper and looked to have sturdier workmanship.

View Details: The North Face Osito Fleece Jacket - Women's

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