Oakley customer support

By scott1171444 Ranked #461 - Lifestyle Sunglasses February 20, 2009

I will never purchase another Oakley product ever again. The buyer needs to be aware that if you do not pay full retail price for a product, Oakley will not stand behind the product and will not cover any warrenty items, even if it is sold by an authorized retailer such as Backcountry.

Backcountry always has great return policy. and will give you your money back if you have any type of problem.

But I would not purchase a product from a manufacture with this type of policy and poor support. It took me 5 calls, non returned to Oakley customer service department before anyone would even talk to me and explain why they would not cover my warranty issue.

View Details: Oakley Crosshair Sunglasses - Men's

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