Gear Review
Your Customer Service is awesome!
By lau2691292
Ranked #3090 - Women's Down Jackets
February 11, 2009
I bought this jacket for my daughter and she decided she wanted a different style. I tried on the jacket myself and loved it but it was too big. I called backcountry.com and the customer service was unbelievable. They are shipping me the jacket in the right size, waiving shipping and getting it to me in 3 days. In this day and age you rarely get the great service that James W. at backcountry extended to me. I will definitely be a return customer!!
Thank you for having him in your employ.
View Details: The North Face Greenland Jacket - Women's
Helpful Votes: 0 Yes
Tech Specs:
- Material:
- [Shell] synthetic HyVent 2L; [Lining] down-proof nylon taffeta
- Insulation:
- 550-Fill down
- Waterproof:
- 25psi
- Core venting:
- No
- Seam taped:
- Yes, fully
- Powder skirt:
- No
- Hood:
- Yes
- Pockets:
- 2 Hand, 1 internal media
- Recommend use:
- Cold-weather casual
- Manufacturer Warranty:
- Lifetime
- Country of Origin:
- Mexico
Change me.


