Triton not very good at all...

By Timothy Hardin Ranked #548 - Trail Running Accessories January 13, 2009

I bought a couple Tritons late last year. One worked, one didn't. Magellan asked for people to return defective units directly to Magellan, not place of purchase. So I did. Did I mention that they made me pay the $15 to FedEx it, too?
They sent it back to me -- it still didn't work... Customer Service has been very unresponsive (Tech Support, in India, actually does an OK job, but they are limited).
Supposedly, they shipped me a new unit a week and a half ago. I still haven't seen it...
This is the last time I buy Magellan products.
On a positive note, the TOPO! integration works pretty well once you figure it out, and the screen is really nice (I was upgrading from an old-school Magellan 315).
The menu system is weird, but maybe I will get used to it eventually.
All in all, this was a product that shouldn't have made it out of QA, and I think their Customer Service just couldn't keep up so they abandoned even trying...
Tim

View Details: Magellan Triton 1500 GPS

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