Yes, Merrell DOES stand behind their product.

By JP Ranked #60 - Kayak Clothing January 12, 2009

First off, I have the original waterpro which is basically the same shoe as this and I like it. It feels more like a regular shoe than a keen but dries just as fast because of all the mesh. Unlike keen, the mesh on this shoe also helps keep pebbles from getting in your shoe and stuck between your feet and the footbed. These shoes are also very comfortable. Now, to counter Geralds badmouth review thats below, Merrell does stand behind their product with a one year warranty. If a shoe becomes defective with a seam ripping, sole delaminating or whatever heres what you do. Call Merrell, say you have a defective shoe and get a return authorization number to send it back for credit or a replacement shoe. Its not hard. I work at a local retail store and handle all warranty claims for all our brands and have to say merrell is one of the few companies that has NEVER denied a warranty claim that Ive sent in for customers and Ive worked there for over two years. I once had a customer bring in a completely worm out pair of merrells that he had for more than a year. The front rubber on the toe was starting to peel off so I sent them in and merrell issued a credit which I thought was amazing. The truth is, even if you have had a pair of shoes for longer than a year, as long as merrell still makes the shoe you can still send it in saying its been less than a year and merrell will cover it. Second, Gerald says shoes bought with a discount for any reason are not returnable which is not true. Hes referring to his employee discount he received on this product because he works here. For regular consumers though, even if you buy merrells at a huge discount somewhere because there on sale, you can still send them in if something happens. Merrell really does make an excellent product, one that you will be happy with. And no, I dont work for merrell, I just really like their shoes.

View Details: Merrell Waterpro Maipo Water Shoe - Men's

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