I LOVE THESE BOOTS!!

By Jenny McColley Ranked #617 - Women's Winter Boots and Shoes December 29, 2008

I love these boots, I am a person that despises the cold (yet I live in Iowa) and these boots are so warm they kept my feet warm in 0 degree weather while shoveling at my office. I love them! They are also cute and stylish. These boots are the least bulky snow boots I have owned!
I bought the Furallure North Face coat and the Nuptse II fur lined North Face boots. I used the online chat now with a real person option instead of calling and he was totally AWSOME! He was very nice and very helpful. Both of these items fit perfect to the size. I chose back country because my boyfriend referred them to me and I was totally excited that he did. They were great!
I had a little problem with the shipping that was not their fault. The online chat guy ( I can not remember his name I was in a hurry when I talked to him, and I wish I could remember his name because he was great!) said since I live in Iowa it should take a week to get to me. Then I got an email from ups (like he said I would) to track my package. (Now this is the coolest thing) UPS told me it would be here Dec 23rd. I got an email from back country telling me there was a problem with my shipping telling me to check my UPS tracking! I checked it and it was due to weather, it was stuck in Des Moines from an ice storm that previous night. It was only a day late. I have NEVER had a company be that worried about me after they shipped my item. UPS never contacted me on the problem it was back country! Do not buy your North Face gear from anyone else buy from them! They even matched prices from other websites. I just had to give them the website I found it at and they matched the price if it was lower. They are a great company and totally back their word! I will never shop online anywhere else when looking for outdoor gear! They are the best!
Now how many of you were waiting for a package and days or weeks later it still wasn't there? I have never had a company personally contact me in any way to tell me there was a delay in my shipping.
Thank you Back Country, and the helpful online chat guy (I think it was Steve but not totally sure) You have been great and I will be back. Plus send all my friends looking for gear.
Thank you tons...Jennifer McColley LMT

View Details: The North Face Nuptse Fur II Winter Boot - Women's

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