Quality was nice, customer service lousy

By passion4bags2384917 Ranked #689 - Kids' Jackets December 22, 2008

Size runs small. Color was a little different upon arrival than pictured otherwise it was a nice jacket. Had to return though for size. Communication when calling to receive status on return was very poor, no information was given leaving customer to feel like return may or may not happen. Customer service would not even confirm in receipt of return. All around, not pleased.

View Details: The North Face Aconcagua Down Jacket - Girls'

Helpful Votes: 0 Yes | 0 No