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Gear Question
So I'm pretty interested in this tent but I've heard...
By ScreamingPanda7
Ranked #1456 - 3-Season Tents
February 5, 2011
So I'm pretty interested in this tent but I've heard some horror stories about Marmot's customer service. Anybody have any experience with their customer service?
View Details: Marmot Limelight 3-Person Tent w/ Footprint and Gear Loft
Helpful Votes: 0 Yes
By Lance
Ranked #168 - 3-Season Tents
November 25, 2011
Customer service is top-notch. My Limelight came without a plastic clip for the fly. I called customer service and they sent it via Fedex 2-day. I can't say enough good things about them. Marmot rocks!
Helpful Votes: 0 Yes
By rlh4169527
Ranked #434 - 3-Season Tents
February 21, 2011
By: rlh4169527 December 15, 2010
Helpful Votes: 0 Yes
By Craig Zurcher
Ranked #157 - 3-Season Tents
February 15, 2011
I have an Aegis rain jacket and when I broke the pit zip zipper I sent it into marmot warranty and they replaced it for free. I just had to pay the 8 bucks to ship it there. They went above and beyond for me.
Helpful Votes: 0 Yes
By Gone Fishing
Ranked #16 - 3-Season Tents
February 12, 2011
I have never had any issues with their customer service. If you buy the tent from Backcountry you have no worries, if you don't like it they have a no questions asked lifetime return policy.
Helpful Votes: 0 Yes
Tech Specs:
- Material:
- [fly] 68D polyester ripstop; [floor] 68D polyester ripstop
- Freestanding:
- yes
- Doors:
- 2
- Number of Vestibules:
- 2
- Poles:
- 3
- Pole Material:
- DAC Press-Fit
- Pole Attachment:
- clip
- Floor Space:
- 43 sq ft
- Floor Dimensions:
- 93 x 66 in
- Interior Height:
- 46 in
- Vestibule Space:
- 10 sq ft
- Packed Size:
- 22 x 8 in
- Ventilation:
- mesh walls, top vents
- Trail Weight:
- 5 lb 15 oz
- Recommended Use:
- camping
- Manufacturer Warranty:
- lifetime
Change me.



