After less than one week of owning this jacket, I pulled on the hood cinches while wearing mittens, and one of the plastic cord ends popped right off and fell to where it could not be retrieved. Definitely not the end of world, but it is harder to pull now. Anyone have any similar experiences with this or other jackets, or is this a fluke?

Tech Specs:

Material:

, Gore-Tex Pro Shell 

Fabric Waterproof Rating:

guaranteed waterproof 

Fabric Breathability Rating:

guaranteed breathable 

Venting:

underarm zip vents 

Powder Skirt:

no 

Pockets:

(exterior) 2 side hand, (interior) 1 zippered 

Seams:

fully taped 

Hood:

yes 

Weight:

16.2 oz 

Recommended Use:

mountaineering, ice climbing, skiing 

Manufacturer Warranty:

5 years