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Gear Question
Lowe Alpine Fall Line 35 Backpack - 2100cu in
http://www.lowealpine.com/eng/warranty.php Manufacturer Warranty:...
By Drew McMinn
Ranked #362 - Winter Packs
June 25, 2009
http://www.lowealpine.com/eng/warranty.php
Manufacturer Warranty: 1 Year - web site says lifetime
View Details: Lowe Alpine Fall Line 35 Backpack - 2100cu in
By Drew McMinn
Ranked #362 - Winter Packs
July 26, 2009
Hay Bryan....E.M.A
Helpful Votes: 0 Yes | 0 No
By Bryan Vernetson
Ranked #53 - Winter Packs
June 29, 2009
Ok, obviously that is manufacturer defect, also 1 year through BC. Did you send to BC? NO. What I am getting at is it is ONLY manufacturer defect, not wear and tear aka. user abuse. Man, if you sent it back, why ask, through the vendor it is...what is written in the product description is for the retailer. Hey have fun with your "lifetime warranty pack".
Helpful Votes: 0 Yes | 0 No
By Drew McMinn
Ranked #362 - Winter Packs
June 28, 2009
Bryan - Where does it say "Manufacturer Warranty: 1 Year " on the Lowe Alpine website - Where does BC.Com get "Manufacturer Warranty: 1 Year " I have had to send a pack back to Lowe Alpine with a busted zipper - they sent me a brand knew one - no questions asked - And yes i had the pack for at least 2 or more years. And as far as REI and OR........ "LIFETIME"
Helpful Votes: 0 Yes | 0 No
By Bryan Vernetson
Ranked #53 - Winter Packs
June 26, 2009
Read the second part of the response. It is at the discretion of the dealer, BC.com, to say how long they will honor that. After that it is left up to Lowe Alpine itself...you would have to deal with them. Plus, if you read that to begin with, and believed it, why the question?! It is not like REI...Lowe Alpine has a policy like OR. Good luck!
Helpful Votes: 0 Yes | 0 No
By Drew McMinn
Ranked #362 - Winter Packs
June 26, 2009
"Lowe Alpine Guarantees all of its products against defects in materials and workmanship for the life of the product".
Helpful Votes: 0 Yes | 0 No
By Bryan Vernetson
Ranked #53 - Winter Packs
June 26, 2009
Where does it say lifetime? It only says warrantied against manufacturer defects, "The warranty does not cover damage caused by accidents or misuse, nor does it cover the natural breakdown of materials which occur over extended use and time. (e.g. zipper failure or fabric abrasion)." This is not lifetime. "If it is defective, you have certain statutory rights with the store who sold the product to you." And this quote confirms that it is at the discretion of the retailer.
Helpful Votes: 0 Yes | 0 No
Tech Specs:
- Material:
- Ballistic nylon
- Volume:
- 2100cu in (35L)
- Suspension:
- Molded back panel, adjustable shoulder straps
- Waist-belt:
- Yes
- Hydration Compatible:
- Yes
- Rain Cover:
- No
- Access Types:
- Panel zip
- External Pockets:
- Front avalanche gear pocket, 1 goggle
- Snowboard Carry:
- Yes, vertical
- Ski Carry:
- Yes, diagonal and A-frame
- Gear Loops:
- Yes
- Ice Axe Loops:
- Yes
- Shovel Pocket:
- Yes
- Weight:
- 3lb 9oz
- Recommended Use:
- Backcountry skiing, touring
- Manufacturer Warranty:
- 1 Year
- Country of Origin:
- China
Change me.