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lau2691292

lau2691292: #108,522 of 174,454 More Information

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Your Customer Service is awesome!

The North Face Greenland Jacket - Women's

The North Face Greenland Jacket - Women's

Rating for this product: 5 February 11, 2009

I bought this jacket for my daughter and she decided she wanted a different style. I tried on the jacket myself and loved it but it was too big. I called backcountry.com and the customer service was unbelievable. They are shipping me the jacket in the right size, waiving shipping and getting it to me in 3 days. In this day and age you rarely get the great service that James W. at backcountry extended to me. I will definitely be a return customer!!
Thank you for having him in your employ.

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