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Answer to: "Firmware upgrade for 8gig sd card is on vio site now... cant..."
V.I.O. POV.1 Camera Package
November 14, 2008
Ally,
Thank you for your interest in the POV.1.
The firmware update for the larger cads does work. I have used it on 2 POV.1 units myself, and everyone here at V.I.O. has used the update as well. If you would like to receive the update please go to: http://www.vio-pov.com/firmware_update
Ian M
Customer Care Team
V.I.O. Inc.
www.vio-pov.com
Answer to: "How fa does it zoom in?"
V.I.O. POV.1 Camera Package
November 12, 2008
Hello,
The POV.1 has a fixed lens and image sensor, thus it does not have a changing zoom. Currently the POV.1 is sold with a 110 degree field of view.
Thank you,
Ian M
Customer Care Team
V.I.O. Inc.
Answer to: "Can you download footage to a Mac and edit it in iMovie?"
V.I.O. POV.1 Camera Package
October 28, 2008
Hello,
The video form the POV.1 can be downloaded to iMovie and edited, but it will not support the sound half of the file. If you wish to have sound to edit as well I recommend converting the file to a .MOV file or converting the sound to a different codec (PCM works great).
If you have any questions please feel free to call or e-mail us at anytime.
Ian M
Customer Care Team
V.I.O. Inc
customer.care@vio-inc.com
888.579.2267
Answer to: "Has any body used this unit for hunting? if so what kind of mounting..."
V.I.O. POV.1 Camera Package
October 26, 2008
Hello,
The POV.1 has been used for hunting, and it is fairly easy to mount the POV.1 camera head on most hunting rifles and shotguns using either the Double Hook and Loop mount or the C-Clamp mount (depending if you have a rail system or not).
The recoil should not affect the POV.1, and since there have been POV.1 units in Irq for over a year, I am sure any recoil issues would have happened by now.
As for the beep on the unit, all you have to do is go to the settings menu and turn the speaker down to 0. That will silence the unit completely.
If you have any other questions please feel free to call or e-mail us at anytime.
Thank you,
Ian M
Customer Care Team
V.I.O. Inc.
www.vio-pov.com
customer.care@vio-inc.com
888.579.2267
Answer to: "Does any one know how to get the POV.1 to record on a bigger..."
V.I.O. POV.1 Camera Package
October 13, 2008
We are in the final stages of testing out some new firmware that will allow the POV.1 to use both the 4GB and 8 GB SDHC cards. This should be available soon.
We have been informed of a workaround that will allow the POV.1 to use 4GB SDHC cards, but they have not been tested or approved. The “4GB work around” which is mentioned in our FAQ calls for the 4 GB SD card to be formatted using the FAT16 file system and 64KB cluster sizes. While this will allow the POV.1 to use 4GB cards, V.I.O. does not currently support this workaround. Also note that the process for doing this (as far as we know. I am sure there are other ways to do it) is for advanced users, and can only be done with our any extra software on a Windows computer. (Sorry Mac users)
If you have any questions please feel free to contact us at anytime.
Ian M
Customer Care Team
V.I.O. Inc.
http://community.vio-pov.com/customercare
Answer to: "is this a wide angle serial #1VQJ0103U10017F"
V.I.O. POV.1 Camera Package
September 16, 2008
Hello,
Thank you for using the POV.1.
Your Serial number indicates you have a Wide Angle Camera Head. Any camera head that begins with a 1V is a Wide Angle version, while a 1M is a Classic version. If you have any further questions please feel free to contact us at customer.care@vio-inc.com
Ian M
Customer Care Team
V.I.O. Inc.
Answer to: "How waterproof is it? I guess more specifically, can it handle..."
V.I.O. POV.1 Camera Package
September 1, 2008
The POV.1 is rated for a depth of 1 meter for 30 minutes. We recommend that when you use it in a salt water environment that you protect the recording unit, and that you cover the microphone on the AV cable, usually with something like water proof tape or silicone glue. The best cover for the recorder that I have seen so far is the Big Wave pouch for the recorder. The link for the pouch is: http://www.launchhelmetcams.com/accessories/big-wave-pov1-ba
Ian
Customer Care Team
V.I.O.
888.579.2267
customer.care@vio-inc.com
Answer to: "hi guys.. is this the wide angle model? what is the feild of..."
V.I.O. POV.1 Camera Package
August 30, 2008
Adam, Thank you for your interest in the POV.1. The POV.1 model for sale is a Wide Angle camera. The reason for this is that the Wide Angle camera head is now standard with all new POV.1 units. If you have any questions regarding the Wide Angle camera heads please feel free to call or e-mail us at any time. Thank you, Ian Customer Care Team V.I.O. 888.579.2267 customer.care@vio-inc.com
Not a review: Answer to above question
V.I.O. POV.1 Camera Package
July 28, 2008
Sabrina, The unit can record under water to a depth of 1m, which is about 3.5ft or so. While this limit is for the whole POV.1 unit, the camera head itself cam go deeper and should not have a problem with the depths you mentioned. Also I would recommend using a dry bag if you plan to have the recorder in the water for an extended period of time. Ian Customer Care Team V.I.O. Inc. Customer.Care@vio-inc.com 888.579.2267
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Answer to: "Does it record audio or do you have to have a separate set u..."
V.I.O. POV.1 Camera Package
July 21, 2008
Zea,
The unit does record audio from a mono mic placed in the cable between the camera head and the recording unit. Also there is an external microphone input near the SD card slot so that you can use your own microphone if you wish.
If you have any questions please feel free to call us at 888.579.2267 or e-mail us at Customer.Care@vio-inc.com.
Ian
Customer Care
V.I.O.
Answer to: "Does it record audio or do you have to have a separate set u..."
V.I.O. POV.1 Camera Package
July 21, 2008
Zea,
The unit does record audio from a mono mic placed in the cable between the camera head and the recording unit. Also there is an external microphone input near the SD card slot so that you can use your own microphone if you wish.
If you have any questions please feel free to call us at 888.579.2267 or e-mail us at Customer.Care@vio-inc.com.
Ian
Customer Care
V.I.O.
Answer to: "Will the update for larger capacity SD cards be a "firmware"..."
V.I.O. POV.1 Camera Package
July 3, 2008
We should be able to update the firmware (which we previously thought we couldn't) to allow the POV.1 to use larger SDHC cards up to the size of 8GB.
If you have any questions please feel free to call or e-mail us!
Ian
Customer Care
V.I.O.
888.579.2267
Customer.Care@vio-inc.com
Answer to: "Inquiring whether the following serial # for aPOV.1 is the new..."
V.I.O. POV.1 Camera Package
June 21, 2008
Yug Yug,
The serial number indicates the camera head on your POV.1 is a Wide Angle Camera head.
Ian
Customer Care Team
V.I.O. Inc.
Answer to: "mac compatible yet?"
V.I.O. POV.1 Camera Package
June 19, 2008
The .AVI video files are compatible (Just like in Windows you will need a codec) on the Mac. This means you can view and edit the videos on the Mac. The POV.1 Content Manager software is currently unavailable on the Mac, but it is not required to view the videos.
Ian
Customer Care Team
V.I.O. Inc.
Answer to: "How large is the entire setup if you wanted to carry it let's..."
V.I.O. POV.1 Camera Package
June 3, 2008
The setup is relatively small. The recording unit is 40x60x167mm and weight of 328g. To compare it to something in real life it is about the size of a standard 20oz pop bottle.
Ian
V.I.O. Customer Care
www.vio-pov.com