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Ian M

Ian M: #912 of 98,943 More Information

3 Reviews:

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18 Answers:

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  • Stomping Grounds:

    Marquette Michigan
  • Bio:

    I represent the Customer Care Team at V.I.O. Inc. Please e-mail us at anytime if you have any questions.

    E-Mail:
    customer.care@vio-inc.com

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V.I.O. POV.1 Camera Package

April 16, 2009

Kelly,

I believe at the time the POV.1 shipped with the 70° camera head, but it now comes standard with the 110° wide angle camera head.

Ian M
Customer Care Team
V.I.O. Inc
customer.care@vio-inc.com
888.579.2267

Helpful Votes: 0 Yes | 0 No

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V.I.O. POV.1 Camera Package

March 27, 2009

Thank you Cryrus for the compliment. It is appreciated.

As for the differences between the POV.1 and the POV 1.5:

The POV 1.5 is an upgraded version of the POV.1. All accessories, cameras heads, mounts, and SD cards that work on the POV.1 will work on the POV 1.5 and vice versa. Below are three major changes:

- The POV 1.5 has the v1.3 firmware already installed (the 8GB SDHC firmware)

- The POV 1.5 comes with the orange "tethered" camera head. The permanently attached AV cable reduces cable/pin damage cause by improper head connections. This camera head works with the POV.1 as well as the POV 1.5, and has the same field of view and resolution as that of the POV.1 Wide Angle camera head.

- Different mounts come with the POV 1.5: Star Mount and the Double Hook and Loop Mount. Please note that mounts can be purchased separately of a POV.1 or POV 1.5. The only exceptions are the mounts in the POV Mount Kit.

Please let us know if you have any questions.

Thank you,

Ian M
Customer Care Team
V.I.O. Inc.
888.579.2267

Helpful Votes: 1 Yes | 0 No

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Regarding: Video Clips tough to play and edit

V.I.O. POV.1 Camera Package

V.I.O. POV.1 Camera Package

Rating for this product: 5 January 26, 2009

In order to edit the videos using third party software you will most likely have to install the Xvid codec and FFdShow (The two programs can be found using Google). Some editors can edit files relatively easy (Final Cut Pro (Mac) and Windows Movie Maker (Win)), while some editors will need more codecs or programs installed.

Please feel free to call or e-mail us at any time. We are available from M-F 8:00am to 6:00pm EST.

E-Mail: customer.care@vio-inc.com
Phone: 888.579.2267

Thank you,

Ian M
Customer Care Team
V.I.O. Inc.
www.vio-pov.com

Helpful Votes: 0 Yes | 2 No

0 Comments

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Regarding good but not perfect

V.I.O. POV.1 Camera Package

V.I.O. POV.1 Camera Package

Rating for this product: 5 January 16, 2009

Hello all and thank you for using the POV.1.

We have videos available to help with mounting the POV.1 as well as a new Mount Kit that will be released in February. To see our tutorial videos please go to:

http://www.vio-pov.com/vio_movie_gallery/gallery.php?category=Tutorials

and to order the new mounts please visit us at www.vio-pov.com

Thank you,

Ian M
Customer Care Team
V.I.O. Inc.
888.579.2267

Helpful Votes: 0 Yes | 4 No

0 Comments

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V.I.O. POV.1 Camera Package

December 12, 2008

Ethan,Thank you for your interest in our products.The POV.1 camera head is a digital device that only works with the POV.1, and thus will not work on any other devices AV input.Thank you,Ian MCustomer Care TeamV.I.O. Inc.888.579.2267www.vio-pov.com

Helpful Votes: 0 Yes | 0 No

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V.I.O. POV.1 Camera Package

December 12, 2008

Gege,Thank you for your interest in our products.The POV.1 comes with the Wide Flange Mount, the C-Clamp, a tubular rail mount, a hook and loop adhesive set, a hook and loop strap, and an adhesive foam pad. You can see all that the POV.1 comes with at this page: http://www.vio-pov.com/images/case_contents2.jpgIf you have any questions please feel free to call or e-mail us at anytime.Thank you,Ian MCustomer Care TeamV.I.O. Inc888.579.2267www.vio-pov.com

Helpful Votes: 0 Yes | 0 No

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V.I.O. POV.1 Camera Package

December 9, 2008

Hello,Thank you for using the POV.1. The remote was designed to work at a distance of 3 feet omni-directional. Any farther than that and the performance will decline rapidly (this is due to signal type and strength). When you place barriers (such as a person) between the remote and the POV.1, you will notice a decrease in the effectivness of the remote. We have just released a carrying pouch as well as the POV power which will help with mounting the recording unit within sight of the remote. If you have any questions please feel free to call or e-mail us at anytime.Thank you,Ian MCustomer Care TeamV.I.O. Inc.888.579.2267customer.care@vio-inc.com

Helpful Votes: 0 Yes | 0 No

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V.I.O. POV.1 Camera Package

December 3, 2008

Hello,Thank you for your interest in our products.The videos from the POV.1 can be used in most current NLE video editors. Adobe Premier and Sony Vegas will both require an additional free program (FFdShow) to run on a PC, while the most current version of Final Cut on Mos X Leopard should work with just the codecs being installed.If you have any questions please feel free to e-mail us at customer.care@vio-inc.com or call us at 888.579.2267.Thank you,Ian MCustomer Care TeamV.I.O. Inc.

Helpful Votes: 0 Yes | 0 No

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V.I.O. POV.1 Camera Package

November 18, 2008

Hello,The POV.1 has a fixed lens and image sensor, thus it does not have a changing zoom. Currently the POV.1 is sold with a 110 degree field of view.Thank you,Ian MCustomer Care TeamV.I.O. Inc.

Helpful Votes: 0 Yes | 0 No

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V.I.O. POV.1 Camera Package

November 4, 2008

We should be able to update the firmware (which we previously thought we couldn't) to allow the POV.1 to use larger SDHC cards up to the size of 8GB. If you have any questions please feel free to call or e-mail us!IanCustomer CareV.I.O.888.579.2267Customer.Care@vio-inc.com

Helpful Votes: 0 Yes | 0 No

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V.I.O. POV.1 Camera Package

October 29, 2008

Hello,The POV.1 has been used for hunting, and it is fairly easy to mount the POV.1 camera head on most hunting rifles and shotguns using either the Double Hook and Loop mount or the C-Clamp mount (depending if you have a rail system or not). The recoil should not affect the POV.1, and since there have been POV.1 units in Irq for over a year, I am sure any recoil issues would have happened by now.As for the beep on the unit, all you have to do is go to the settings menu and turn the speaker down to 0. That will silence the unit completely. If you have any other questions please feel free to call or e-mail us at anytime.Thank you,Ian MCustomer Care TeamV.I.O. Inc.www.vio-pov.comcustomer.care@vio-inc.com888.579.2267

Helpful Votes: 0 Yes | 0 No

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V.I.O. POV.1 Camera Package

October 29, 2008

Hello,The video form the POV.1 can be downloaded to iMovie and edited, but it will not support the sound half of the file. If you wish to have sound to edit as well I recommend converting the file to a .MOV file or converting the sound to a different codec (PCM works great). If you have any questions please feel free to call or e-mail us at anytime.Ian MCustomer Care TeamV.I.O. Inccustomer.care@vio-inc.com888.579.2267

Helpful Votes: 0 Yes | 0 No

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V.I.O. POV.1 Camera Package

September 19, 2008

Hello,Thank you for using the POV.1.Your Serial number indicates you have a Wide Angle Camera Head. Any camera head that begins with a 1V is a Wide Angle version, while a 1M is a Classic version. If you have any further questions please feel free to contact us at customer.care@vio-inc.comIan MCustomer Care TeamV.I.O. Inc.

Helpful Votes: 0 Yes | 0 No

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V.I.O. POV.1 Camera Package

September 2, 2008

The POV.1 is rated for a depth of 1 meter for 30 minutes. We recommend that when you use it in a salt water environment that you protect the recording unit, and that you cover the microphone on the AV cable, usually with something like water proof tape or silicone glue. The best cover for the recorder that I have seen so far is the Big Wave pouch for the recorder. The link for the pouch is: http://www.launchhelmetcams.com/accessories/big-wave-pov1-bag.IanCustomer Care TeamV.I.O.888.579.2267customer.care@vio-inc.com

Helpful Votes: 0 Yes | 0 No

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V.I.O. POV.1 Camera Package

September 2, 2008

Adam, Thank you for your interest in the POV.1. The POV.1 model for sale is a Wide Angle camera. The reason for this is that the Wide Angle camera head is now standard with all new POV.1 units. If you have any questions regarding the Wide Angle camera heads please feel free to call or e-mail us at any time. Thank you, Ian Customer Care Team V.I.O. 888.579.2267 customer.care@vio-inc.com

Helpful Votes: 0 Yes | 0 No

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Not a review: Answer to above question

V.I.O. POV.1 Camera Package

V.I.O. POV.1 Camera Package

Rating for this product: 5 July 29, 2008

Sabrina,

The unit can record under water to a depth of 1m, which is about 3.5ft or so. While this limit is for the whole POV.1 unit, the camera head itself cam go deeper and should not have a problem with the depths you mentioned. Also I would recommend using a dry bag if you plan to have the recorder in the water for an extended period of time.

Ian
Customer Care Team
V.I.O. Inc.
Customer.Care@vio-inc.com
888.579.2267

Helpful Votes: 0 Yes | 0 No

0 Comments

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V.I.O. POV.1 Camera Package

July 22, 2008

Zea,The unit does record audio from a mono mic placed in the cable between the camera head and the recording unit. Also there is an external microphone input near the SD card slot so that you can use your own microphone if you wish.If you have any questions please feel free to call us at 888.579.2267 or e-mail us at Customer.Care@vio-inc.com.IanCustomer CareV.I.O.

Helpful Votes: 0 Yes | 0 No

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V.I.O. POV.1 Camera Package

July 22, 2008

Zea,The unit does record audio from a mono mic placed in the cable between the camera head and the recording unit. Also there is an external microphone input near the SD card slot so that you can use your own microphone if you wish.If you have any questions please feel free to call us at 888.579.2267 or e-mail us at Customer.Care@vio-inc.com.Ian Customer CareV.I.O.

Helpful Votes: 0 Yes | 0 No

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V.I.O. POV.1 Camera Package

July 1, 2008

The setup is relatively small. The recording unit is 40x60x167mm and weight of 328g. To compare it to something in real life it is about the size of a standard 20oz pop bottle. Ian V.I.O. Customer Carewww.vio-pov.com

Helpful Votes: 0 Yes | 0 No

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V.I.O. POV.1 Camera Package

June 23, 2008

The .AVI video files are compatible (Just like in Windows you will need a codec) on the Mac. This means you can view and edit the videos on the Mac. The POV.1 Content Manager software is currently unavailable on the Mac, but it is not required to view the videos.IanCustomer Care TeamV.I.O. Inc.

Helpful Votes: 0 Yes | 0 No

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V.I.O. POV.1 Camera Package

June 23, 2008

Yug Yug,The serial number indicates the camera head on your POV.1 is a Wide Angle Camera head.IanCustomer Care TeamV.I.O. Inc.

Helpful Votes: 0 Yes | 0 No

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