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Trashed it in Four Hours

Marmot Exum Jacket - Men's

Rating for this product: 1 May 19, 2008

It looked great and fit well, but my Exhum was trashed four hours into an X/C ski outing the first time I wore it. Two minor spills on groomed, packed snow resulted in a one inch tear on the elbow right next to the area they re-enforce. No problem, I figured I'd call Marmot and they would replace the jacket. Nope, they offered to repair the tear, but would not replace the jacket. Not much of a warranty. That's a lot of money for poor quality and poor service. The story does has a happy ending. Backcountry.com let me trade up to an Arcteryx Theta AR. I can't say enough good things about the Theta AR. It is solid, Bomb proof and built to last.

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