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rigney.brad

rigney.brad: #23,996 of 95,360

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Birthday mishap

Columbia Komotion Half-Zip Jacket - Women's

Rating for this product: 3 January 8, 2008

First fleece (ordered for my girlfriend's b-day)came with brownish-orange stains on it. They stains would have probably come out but we didn't want to remove the tags in case they didn't. We sent it back for another. Return process was simple and quick. New fleece had the same stains. We said forget it and washed. Most of the stains came out, a few light stains remain. Website order was easy, follow-up was quick and the return process was easy and fast. However, someone should have looked at the replacement fleece before shipping it out. They would have saw the stains and chose another. The entire batch from this particular company could have had theese stains. Please be more careful with customer problems. Everything else was great.

Helpful Votes: 1 Yes | 0 No

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rigney.brad

rigney.brad: #23,996 of 95,360

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Birthday mishap

Columbia Komotion Half-Zip Jacket - Women's