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Backcountry just might rock my world
The North Face Khumbu Jacket - Boys'
April 17, 2007
This site (and the people behind it) are freakin great! The site is easy to navigate and the customer service reps are wonderful. I made a mistake and accidently purchased the wrong jacket-afraid this would become a huge ordeal in fixing it and getting the right jacket, I called customer service right away. They were able to cancel my order before it got shipped out and charged to my account AND get the jacket I did want. All in about 5 minutes! I will definitely be back!
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Backcountry just might rock my world
The North Face Khumbu Fleece Jacket - Boys'
April 17, 2007
This site (and the people behind it) are freakin great! The site is easy to navigate and the customer service reps are wonderful. I made a mistake and accidently purchased the wrong jacket-afraid this would become a huge ordeal in fixing it and getting the right jacket, I called customer service right away. They were able to cancel my order before it got shipped out and charged to my account AND get the jacket I did want. All in about 5 minutes! I will definitely be back!
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